Platform Terms and Conditions of Use 66bb

1. Acceptance of Terms

These Terms and Conditions constitute a legally binding agreement between you ("Member") and 66bb ("Platform", "we", or "company"). This document governs your access to and use of the 66bb website, mobile app, software, and all related services provided by our platform.

By accessing, registering, logging in or using any part of the 66bb platform, you expressly confirm your agreement to comply with and be fully bound by these Terms and Conditions. This acceptance includes any changes or amendments made from time to time by 66bb.

2. Membership Eligibility

To register and use 66bb's services, you must meet all of the following eligibility requirements without exception:

• Minimum age: You must be at least 18 years old or have reached the age of majority under the laws applicable in your country. 66bb does not permit any form of participation from underage individuals.
• Location: You are solely responsible for ensuring that your use of the 66bb platform is legal and permitted in your location at the time of access. It is each member's responsibility to comply with applicable local laws.
• Legal capacity: You must have full legal capacity to enter into a binding agreement and use the services of this platform.
• One account only: Each individual is only permitted to hold one active account only. Multiple account registrations by the same individual are strictly prohibited and may result in the closure of all associated accounts without compensation.
• Non-staff: 66bb staff, their immediate family members and any parties associated with the platform's operations are not eligible to register as regular members.

3. Account Registration

During the registration process, you are required to provide accurate, complete, and up-to-date personal information. Required details include your full name, mobile number, date of birth, and valid bank account or e-wallet details.

• Information Accuracy: You are fully responsible for ensuring that all registered information is accurate. Any false or misleading information may result in account closure and forfeiture of funds held in that account.
• Account Security: You are fully responsible for the security of your password and any activity that occurs under your account. 66bb provides two-factor authentication (2FA), which is strongly recommended to be enabled.
• Immediate Reporting: If you suspect that your account has been accessed by an unauthorised party, please contact the 66bb support team immediately via live chat.
• Account Transfer: A 66bb account is personal and may not be transferred, sold or shared with any other party under any circumstances.

66bb will send account-related communications to your registered phone number or email address. It is important to keep your contact information up to date through your account settings.

4. Deposits and Withdrawals

66bb accepts deposits and processes withdrawals through a range of payment methods available in Malaysia, including local bank transfers, e-wallets such as Touch 'n Go eWallet, Boost and GrabPay, and other digital payment methods supported by the platform.

• Deposit limit: Minimum and maximum deposit limits are set and displayed during the deposit process. Members are responsible for adhering to the limits applicable to their membership tier.
• Source of Funds Verification: 66bb reserves the right to request proof of source of funds for any deposit deemed unusual, as part of our standard compliance procedures.
• Withdrawal: Withdrawal requests will be processed within less than one hour for e-wallets and within one to three hours for local bank transfers on business days.
• Withdrawal method: Funds may only be withdrawn to the same account or e-wallet used for the deposit, for compliance and fraud prevention purposes.
• Minimum withdrawal limit: Every withdrawal request must exceed the minimum amount set by the platform. The current limit is displayed on your account's withdrawal page.
• Bonus Withdrawal: Funds derived from bonuses are subject to their own wagering (rollover) requirements before they are eligible for withdrawal. Please refer to the specific bonus terms for more details.

5. Bonus and Promotions Policy

66bb offers a variety of bonuses and promotions to new and existing members from time to time. Each bonus and promotion is subject to its own specific terms and conditions as stated with the offer. General conditions applicable to all bonuses are as follows:

• One bonus per member: Each bonus offer may only be claimed once per member, unless otherwise stated in the relevant promotional terms.
• Wagering requirement (rollover): All bonuses are subject to minimum wagering requirements before any wins can be withdrawn. The specific wagering requirements are stated in each promotional offer.
• Validity period: Every bonus has a stated validity period. Bonuses that are not used within that period will expire automatically and will not be re-credited.
• Bonus Abuse Prohibition: Any attempt to abuse the bonus system, including opening multiple accounts to claim bonuses repeatedly, will result in immediate account closure and forfeiture of all related funds and bonuses.
• Right to withdraw: 66bb reserves the right to modify, suspend or terminate any bonus offer at any time without prior notice. 66bb's decision regarding any bonus-related dispute is final.

6. Game Rules

All games available on the 66bb platform are operated using a certified, independently audited Random Number Generator (RNG) to ensure the fairness and transparency of every game result. The following general rules apply to all game categories:

• Game Results: All game results are final and cannot be disputed unless a provable technical error has occurred. 66bb will investigate any related complaints thoroughly and fairly.
• Technical disruption: In the event of an internet connection disruption or technical failure during an active game session, 66bb will resolve the matter based on valid server records. Our platform system retains complete records of every game session.
• Modification Prohibition: Any attempt to manipulate, hack, use automated software (bots), or exploit system bugs is strictly prohibited and may result in legal action in addition to account closure.
• Minimum and maximum wagering limits: Every game has its own minimum and maximum wagering limits, which are clearly displayed before the game begins.
• Live Casino: For live casino games, results announced by the dealer are final and binding. Any disputes regarding live casino games will be referred to the relevant software provider.

7. Member Responsibilities

As a 66bb member, you agree to use the platform in a responsible, honest, and lawful manner. You specifically agree that you will not:

• Registering or using an account on behalf of another person without valid written authorisation
• Using the platform for any illegal activity, fraud, money laundering, or financing activities that violate the law
• Spreading false, misleading, or defamatory information about 66bb or its users
• Disrupting, damaging, or compromising the security of the platform or the experience of other users
• Using a VPN or proxy to conceal your actual location for the purpose of bypassing geographical restrictions
• Sharing your account or login credentials with any third party

Violation of any of the above responsibilities may result in immediate account suspension or closure, forfeiture of funds in the account, and appropriate legal action at the absolute discretion of 66bb.

8. Account Closure and Suspension

66bb reserves the right to suspend or close any member's account at any time for reasonable cause, including but not limited to violations of these Terms and Conditions, suspected fraud, suspicious activity, or requests from legal authorities.

• Closure upon Member Request: Members who wish to close their own account may do so by contacting the 66bb support team. All legitimate funds will be processed for withdrawal once all compliance requirements have been met.
• Self-Exclusion: Members who wish to take a break from playing may activate a temporary or permanent self-exclusion feature through their account settings or by contacting customer support.
• Closure by 66bb: If an account is closed due to a terms violation, 66bb reserves the right to forfeit any account balance associated with the violating activity. Legitimately obtained funds will be returned once the investigation is complete.
• No liability: 66bb is not liable for any losses incurred by a member as a result of an account closure carried out at the platform's discretion under these terms.

9. Limitation of Liability

66bb is not liable for any indirect, consequential, special or exemplary losses or damages arising from the use of or inability to use our platform, including but not limited to:

• Service disruptions, delays or platform unavailability due to maintenance, updates or unforeseen technical issues
• Loss or damage to data resulting from technical failures beyond 66bb's reasonable control
• Actions or omissions by third parties, including game software providers, payment processors, or internet service providers
• Losses arising from a member's own decisions while playing on the platform

66bb's maximum total liability to any member under any circumstances is limited to the total amount deposited by that member in the 30 days preceding the relevant claim.

10. Amendments to Terms and Conditions

66bb reserves the right to amend, update or replace any part of these Terms and Conditions at any time at the platform's absolute discretion. Such amendments take effect immediately upon publication on the official 66bb website.

• Amendment Notice: 66bb will endeavour to notify members of significant amendments via in-platform notices or email. However, it remains each member's responsibility to review the Terms and Conditions periodically.
• Continued Use: Your continued use of the 66bb platform after any amendments are published will be considered as your acceptance of the revised terms.
• Effective date: The date these terms were last updated will always be displayed at the top of this document for your reference.

11. Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions or your use of the 66bb platform in general, our support team is available at all times to assist you.

• Live chat: Available 24 hours a day, 7 days a week via the chat icon at the bottom right corner of the platform.
• Email: [email protected] – response within 2–4 hours on business days.
• Telegram: Reach our support agents via the official 66bb Telegram channel for immediate assistance.

For complaints requiring detailed investigation, please provide your account number, relevant transaction details, and a clear description of the issue to help us resolve the matter faster and more accurately.